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FAQs

SHOPPING

Do you have a physical store I can visit? How can I buy your headwraps in-person?
Currently, BERIQISU does not have a physical store location; we are an e-commerce shop only. That being said, we frequently host pop up shops! You can see all of our upcoming pop-ups and events via social media, joining our email list and here on our site. 

I noticed that the (_blank_) item is out of stock! When will this be re-stocked?
If an item is still listed on the BERIQISU website, but is marked as 'sold out,' we're most likely bringing it back! If you do not see the item listed (i.e., you saw it in a past event, on instagram, etc.), we are no longer selling that print/pattern. We try to re-stock our items as quickly as possible; please allow a few weeks for the item to be re-stocked.

Do you take custom orders?
Unfortunately, we do not take custom orders at this time. Some of our products are “made to order” which is different from custom orders.

I just made an order but I want to cancel, what can I do?
Once you place your order, any refund will be in the form of store credit. As a small business, we are charged for refunds which hurts us. Please be sure you want to place an order before hitting the confirmation button! Thank you for understanding.

Can I get a sale adjustment?
Unfortunately, we are unable to offer sale price adjustments on any special promotions that temporarily reduces the price of an item. Additionally, we are unable to add a promo code that you failed to use on a purchase. You may save it and use on your following order assuming the code is still valid.

I received the wrong item, what should I do?
We sincerely apologize for the inconvenience. We do our best to make your shopping experience with BERIQISU seamless. Please send us an email at info@beriqisu.com with your order number, and we will fix our error at no additional cost to you.

 

SHIPPING

Will my package arrive by X date? Do you have expedited shipping for international orders?
To find more information about our shipping policies, please head over to our SHIPPING & RETURN page. 

I made a mistake in my shipping address, what do I do?
Please reach out within 24 hours to correct an address error. We do our best to ensure your package reaches you so you can rock your BERIQISU clothing and accessories. After your order has been shipped, we cannot change the address and are not responsible for misdirected packages. Please see our shipping policy for more information.
 

GENERAL INQUIRIES

I love your company! I'm a white woman and I want to wear your beautiful pieces. What do you think?

AH! The appropriation versus appreciation debate!  Thank you for checking in on such a sensitive topic. We make BERIQISU for everyone. Worldwide, wearing print or color isn’t specific to any cultural group. However, since BERIQISU is black owned and presents carefully curated images around black womanhood, it is easy to think that’s our sole audience.  Take into the consideration the following.

Some of the BIG brands we love and support draw inspiration from these prints, colors and cultures all around the world. We just happen to be direct dependents of Ghanaian heritage. When considering whether "it ok" to support us or wear our pieces, consider brands like Anthropologie, Ralph Lauren, Free People, Christian Dior, UrbanOutfitters.....etc....where do they get their prints, inspiration and color sources? Having been in the fashion industry for many years, I experienced this first hand. 

Let's all be supportive and uplift each other! 

 

DRESS & SHIRT FIT: The bust measurement is the most important factor in terms of size and fit of these items. The bodice of the dress is meant to fit with ease at the bust with a slight blouse over the fitted waist band. The waist fits snugged, yet look enough for comfort. Choose a size range that best suits how you would like the bodice to fit.

U.S. Size Chart:

X-SMALL/SMALL-(0,2) Bust: 31" - 33"

SMALL/SMALL- (4-6) Bust: 34" - 35"

MEDIUM/MEDIUM (8-10) Bust: 36" - 37"

LARGE/LARGE (12-14) Bust: 38.5" - 40"

X-LARGE (16) Bust: 41.5"

1X/2X (18W-20W) Bust: 46" - 48.5"

2X/3X (22W-24W) Bust- 49.5" - 52"

3X/4X (26W-28W) Bust- 53" - 54.5"

*IF YOU PREFER A CUSTOM FIT, PLEASE EMAIL ME WITH THE FOLLOWING MEASUREMENTS:
Bust, Ribs (just below the bust), Waist (where your natural curve hits), Hip (the widest area), Back base of neck to waist, and Back base of neck to knee crease. Additional measurements may be requested for certain garments/sizes.